Privacy Policy

PRIVACY POLICY

Fusion Properties 185

Website: www.fusionpoperties185.co.za

Effective date: 1/1/2026

Last updated: 1/1/2026

1) INTRODUCTION

This Privacy Policy explains how Fusion Properties 185 (“Fusion Properties 185”, “we”, “us”, “our”) collects, uses, shares, and protects personal information when you:

- visit or use www.fusionpoperties185.co.za (the “Website”);

- contact us (for example by email, phone, WhatsApp, contact forms, or property enquiry forms);

- request information about our services, listings, sales, rentals, or related services.

We aim to process personal information lawfully and responsibly, including in line with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other applicable laws.

2) WHO IS RESPONSIBLE FOR YOUR PERSONAL INFORMATION

For purposes of POPIA (and similar privacy laws), we are the “responsible party” (similar to a “controller”) for the personal information we process.

Business/Responsible party:

- Legal name: Fusion Properties 185 cc]

- Trading name: Fusion Properties 185

- Registration number: 2010/109953/23

- Physical address: 15 Leeds Str, Nigel, 12490

- Email: fjcilliers@yahoo.com

- Telephone: +27832604817

Information Officer (POPIA):

- Name/Title: DR FJ Cilliers

- Email: fjcilliers@yahoo.com

- Phone: +27832604817

3) PERSONAL INFORMATION WE COLLECT

We may collect personal information in the following ways:

3.1 Information you provide to us

Depending on how you interact with us, this may include:

- Identity and contact details (e.g., name, surname, email address, phone number);

- Enquiry details (e.g., property preferences, area, budget, message content);

- Appointment/viewing details (e.g., preferred date/time, property of interest);

- Communication records (e.g., emails, messages, call notes);

- If you apply to rent/buy or request more advanced services (if applicable), additional information may be required such as:

  - proof of identity and/or address;

  - employment and affordability information;

  - references;

  - information needed for credit checks (where lawful and applicable);

  - any other documents required to process your request or comply with law.

Important: Only provide information that is necessary for the purpose you are engaging with us.

3.2 Information we collect automatically when you use the Website

When you visit the Website, we may collect:

- Device and technical data (e.g., IP address, browser type, device type, operating system);

- Usage data (e.g., pages viewed, links clicked, time spent, referring pages);

- Approximate location data (e.g., city/region inferred from IP address);

- Cookies and similar technologies (see section 7).

3.3 Information we receive from third parties (if applicable)

We may receive personal information from:

- third-party service providers that support our operations (e.g., website hosting, analytics, email tools, CRM systems);

- property owners/landlords/sellers, attorneys, rental administrators, or other parties involved in a transaction (where relevant);

- public sources (e.g., where information is made public lawfully);

- credit bureaus or verification providers (only where applicable and lawful).

4) WHY WE COLLECT AND USE PERSONAL INFORMATION

We may use personal information for purposes such as:

- Responding to your enquiries and communicating with you;

- Providing our services and facilitating property-related requests (e.g., scheduling viewings, processing applications, preparing documentation);

- Improving our Website, services, and user experience;

- Maintaining security, preventing fraud, and protecting our systems;

- Complying with legal obligations and enforcing our rights;

- Sending service-related messages (e.g., updates about an enquiry you made);

- Marketing communications (only where lawful and subject to your preferences/consent, and you can opt out at any time).

5) LAWFUL GROUNDS FOR PROCESSING (GENERAL)

We process personal information only when we have a lawful justification to do so. Depending on the context, this may include:

- your consent (where required);

- the need to take steps at your request or perform a contract with you;

- compliance with a legal obligation;

- our legitimate interests (for example, to respond to enquiries, improve services, and keep systems secure), provided these do not override your rights.

6) HOW WE SHARE PERSONAL INFORMATION

We do not sell your personal information.

We may share personal information with:

- Service providers (“operators”) who help us run the Website and our business (e.g., hosting providers, email platforms, analytics providers, CRM systems), under appropriate agreements and confidentiality obligations;

- Parties involved in a property enquiry or transaction (for example, a property owner/landlord/seller, rental administrator, attorney, or other relevant counterpart), where necessary to assist you;

- Professional advisers (e.g., legal, accounting, compliance), where needed;

- Regulators, law enforcement, or courts where we are required to do so by law, or where it is necessary to protect rights, safety, or security;

- A buyer/successor if our business (or part of it) is sold, merged, or restructured (subject to appropriate safeguards).

7) COOKIES AND SIMILAR TECHNOLOGIES

The Website may use cookies or similar technologies to:

- ensure the Website functions properly (essential cookies);

- remember preferences (functional cookies);

- understand Website usage and performance (analytics cookies);

- support marketing or social media features (marketing cookies), if used.

Where required, we will request your consent for non-essential cookies. You can also control cookies through your browser settings. Note: disabling certain cookies may affect Website functionality.

8) INTERNATIONAL TRANSFERS

Some of our service providers may store or process personal information outside South Africa (for example, cloud hosting or email platforms). Where this occurs, we will take reasonable steps to ensure appropriate protection and lawful transfer safeguards are in place.

9) SECURITY SAFEGUARDS

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure. You use the Website at your own risk.

10) RETENTION OF PERSONAL INFORMATION

We keep personal information only for as long as necessary for the purposes described in this Policy, unless a longer period is required or permitted by law.

Retention depends on the type of information and why it was collected, for example:

- general enquiries: [e.g., 12–24 months]

- transaction-related records: [e.g., as required by applicable laws/contracts]

When information is no longer needed, we will securely delete or de-identify it.

11) YOUR RIGHTS

Subject to applicable law, you may have rights that include:

- Request access to your personal information;

- Request correction of inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or unlawfully obtained information;

- Request deletion/destruction of your personal information in certain circumstances;

- Object to processing in certain circumstances (including direct marketing);

- Withdraw consent where processing is based on consent (this does not affect processing already performed);

- Lodge a complaint with the relevant regulator.

To exercise your rights, contact our Information Officer using the contact details in section 2. We may need to verify your identity before responding.

12) DIRECT MARKETING

If we send you marketing messages, you can opt out at any time by:

- using the unsubscribe link (if provided); or

- contacting us at [Insert marketing opt-out email].

We will respect your marketing preferences as required by law.

13) THIRD-PARTY LINKS

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing them with personal information.

14) CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on the Website with a revised “Last updated” date. Your continued use of the Website after changes indicates acceptance of the updated Policy.

15) CONTACT US

If you have questions or requests regarding privacy, contact:

Information Officer (POPIA):

Name/Title: Dr FJ Cilliers

Email: fjcilliers@yahoo.com

Phone: +27832604817

Address: 15  Leeds Str, Nigel, South Africa